• 13 October 2020
  • 1 reply

Userlevel 1

Hi All,

First timer here and hoping someone/anyone can help please!

I use Magento (ecommerce platform) and SendGrid (marketing).

When customers place an order in Magento, I would like to create a ZAP to add them as a CONTACT in SendGrid, IF they don’t exist already.

IF they already exist, I would like to send the order date from Magento to their CONTACT card in SendGrid.

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1 reply

Userlevel 7
Badge +8

Hi @JamesK ,

Thanks for reaching out!

I’m not sure if this entire flow is possible as while you could use the “New Order” Trigger in Magento → Filter Step -->Create Customer Action in SendGrid, there is not a SendGrid Action to update a contact. 

Perhaps someone here can chime in with a workaround on the second bit of your workflow!