My organization is using Luminate CRM (LCRM) by Blackbaud (the same company that has Raiser’s Edge NXT) for fundraising. LCRM operates on top of the Salesforce platform. We have tried to connect the CRM to Donately using Zapier’s Donately to Salesforce integration, but cannot get it to work. I’ve talked to Blackbaud, and they have no suggestions. In fact, the support team has never even heard of Zapier.
I’ve googled and searched to no avail.
Anyone know 1) whether LCRM can even be connected to Donately and 2) whether Zapier can be used to do it?