Hi!
Has anyone else recently lost their account?
I cannot login to my account at Zapier, the account does not exist.
My browser has all the relevant login data, and I my history shows I was logged in before christmas.
Now its gone….!?!? 
Question
Lost my account!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+14- Zapier Orchestrator & Solution Partner
Hi
Best to open a ticket with Zapier Support: https://zapier.com/app/get-help
+9- Zapier Staff
Hi
Thanks for reaching out and I’m so sorry to hear this. Troy’s recommendation to contact our support team is going to be the best course of action to get this sorted. I can see you’ve done that and appreciate your patience while they’re looking into this!
Yes, I have now sent in details that show we had an premium account and paid for it in november 2021.
A yearly payment.
A previous payment even specified it was for the account with the email that now is lost…
This needs to be fixed asap.
+11- Community Manager
Hey
Thanks for the update on this! Unfortunately us Community folks aren’t unable to assist with fixing Zapier account issues. So continuing your conversation with our Support team will be your best bet here.
Fingers crossed they’ll be able to get this resolved for you soon! 🤞
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.