I’m trying to post a comment from Zendesk as webhook, which generally works just fine. However, as soon as the message is written with line breaks the webhook field structure gets affected. This makes is impossible to access the fields in actions further down in the Zap.
Webhook without the line break:
message: Message without a line break
Webhook with line break:
"message": "Hi Peter,
This is a message with a couple of line breaks
This is the body I’m sending from Zendesk: