Hello, I have the New Ticket Trigger working with AutoTask however I would like to limit which Queues this fires for. For example I would like to have it fire for the Helpdesk queue and not one of the 10 other queues.
Seeing how you can’t pick the Queue during the trigger setup my guess is that I will need to limit the permissions for my API user to be able to access that 1 queue.
I also another trigger working when a new note is added to a ticket, and the same rule apply, just want it firing for that one queue
Best answer by Troy TessaloneView original