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Question

Leads ads and phone number

  • December 7, 2020
  • 2 replies
  • 77 views

I’ve linked my lead ads to my google sheet but for some reason the phone number option doesn’t appear

Also I can only choose full name and not first name and last name 

Any ideas?

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2 replies

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • December 7, 2020

Is phone number being collected on the FB Lead Ad?

I believe full name vs first/last name is a setting on the FB Lead Ad form.

Please provide a screenshot of the data points being returned from the FB Lead Ad trigger.

Try pulling thru a different example to use to configure the Zap steps.

Also, try submitting a test and using that example to configure the Zap.

 


andywingrave
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  • Zapier Solution Partner
  • March 3, 2021

Hey @McVie973 Did you manage to solve this. Please let us know if you were able to use any of Troy’s suggestions.