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  • Knack Error: Halted execution: Couldn't find a record with the parameters specified for object object_12

Hi, trying to update the Knack record when I update a resolve status in Jira.

 

Failed to create a record in Knack

Error from halted execution: Couldn't find a record with the parameters specified for object object_12

Hi @bernardposesione 

Good question.

We would need to see screenshots with how your Zap steps are configured along with the encountered errors.

Hi There 

So trying to get the search value to match up with Knack IDs. Tried getting Knack to send ID to Jira also. When doing the test it's giving me an error above.

@bernardposesione 

We can’t tell which Zap step or app/event you are using from the 1 screenshot.

 

We would need to see screenshots with how your Zap steps are configured along with the encountered errors.

 

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