Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi all, I have a specific process I am trying to create a solution for. We are currently creating a zap for Keap max classic. What we would like to do is apply a tag to contacts after they are refunded for a specific product.
 

Currently, we can apply a tag based on refunds but can't determine which product it was for.
 

We are using the Keap Max Classic New Payments trigger. Then we are filtering so Pay Type = Refunds.
 

We would also love to filter by product ID. This would allow the Zap to only continue for a specific product ID which we could then setup automation for.
 

Do you know if there is a way to pull in the product ID for the Keap Max Classic Payment trigger? I think that would accomplish everything we're trying to do. 

Thanks so much!

Hi @JAB ,

Thanks for reaching out!

This is not currently possible but we do have an open feature request which would enable you to pull the product ID as described above. I've gone ahead and added your vote for this feature and while not all feature requests are implemented, customer feedback like this is a huge part of how we continue to grow our platform. If this feature does get developed, we'll reach out to you directly to let you know via email!

Terms & Conditions