Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Asked & Answered Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Best answer

Just started using Zapier - newbee and can't figure our how to fix this error. Please help

  • July 20, 2020
  • 1 reply
  • 108 views
I

Please help I have tried everything I could think of, Thanks

 

 

There was a problem activating your Zap.

Facebook requires you to reconnect your account to continue retrieving leads. To resolve this, please reconnect the Facebook Lead Ads accounts you are using via the 'My Apps' page: https://zapier.com/app/connections

Best answer by ForYourIT

Hi @Imedia777 ,

 

If you go to https://zapier.com/app/connections you will see your Facebook Leads app connected to your account. If you click on Reconnect you will be able to reconnect your account.
If this doesn’t work, try to remove the app and start over with your Zap action again. 

Let me know if this works!

~Bjorn

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

ForYourIT
Forum|alt.badge.img+7
  • ForYourITTinkerer
  • Tinkerer
  • Answer
  • July 21, 2020

Hi @Imedia777 ,

 

If you go to https://zapier.com/app/connections you will see your Facebook Leads app connected to your account. If you click on Reconnect you will be able to reconnect your account.
If this doesn’t work, try to remove the app and start over with your Zap action again. 

Let me know if this works!

~Bjorn

    Image: Zappy Awards

    The Zappy Awards are back

    We're celebrating the Zapier builders making AI transformation happen. Winners get a published story on zapier.com, a trophy, $5,000 cash, and a feature at ZapConnect. Nominate yourself or a peer by July 24th, 2026.

    Nominate now
    Terms & ConditionsAccessibility statement