Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello,

Does anyone here successfully build Jira Service Desk -> Google Sheet. To "create new request" from Jira ticket and "update ticket status" from Open -> In Review -> Closed

status_update.jpg

This flow only for the new ticket, what about if the ticket status been update, from Open -> In-Progress -> Closed


Do you have any idea how could make this happen?


Hi @Jaka ,

Thanks for reaching out!

To make sure I'm understanding correctly, you are looking for a Zap that updates the Google Sheet if either a new ticket is added or if a ticket is updated? If that is the case, you would need to create two Zaps.

Let us know if that is not the workflow you are looking for or if we can answer any further questions!


Terms & Conditions