Question

Jira - Get last comment

  • 17 December 2020
  • 3 replies
  • 541 views

Userlevel 1

Hello everyone

 

I’m trying to Send the last comment of the Jira ticket to the assignee.

 

On https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/
{{issue.comments.last.body}} - Returns the body of the last comment.

 

But i can’t find any comment when i Test Trigger.

 

Would you have any idea how to retriev this ?

If the data is splited, i can code to retriev some


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3 replies

Userlevel 7
Badge +10

Hi @ManoBot 

For starters, with the test Jira ticket coming through, are you sure there is a comment attached to it.

Sadly, even though an API might support a certain field, when creating the Zapier integration and trigger, it may have been left off the fields to return.

Userlevel 7
Badge +10

@ManoBot 
Just checking in to see if you still need help with this? 

Userlevel 7
Badge +14

@ManoBot 

Were you able to get this squared away based on the previous suggestions?

Please let us know, thanks.