I’m trying to create a Zap that will create a ticket in JSD for new disputes that come through Stripe. However, when I get to the final test I get a “response status 400” error that says Zapier cannot connect with Jira. Has anyone encountered and found a fix for this issue?
Best answer
Issues with Zap (Stripe --> Jira Service Desk)
Best answer by Liz_Roberts
Hi
Circling back here as I see Support suggested removing existing text from the “Dispute Type” field and adding a Formatter (Lookup Table) to get this to work correctly!
Please let us know if that did the trick or if you have any further questions!
This post has been closed for comments. Please create a new post if you need help or have a question about this topic.
+11- Zapier Staff
Hi
Looks like you’ve got a great conversation going with our Support team and they’re helping you out with this! If you have any further questions you can reply to that thread :)
+8- Zapier Staff
- Answer
Hi
Circling back here as I see Support suggested removing existing text from the “Dispute Type” field and adding a Formatter (Lookup Table) to get this to work correctly!
Please let us know if that did the trick or if you have any further questions!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.