Issue with Formatter split text function

Question

I am testing setting up a multi-step Zap using the Formatter split text function to bring signer fields from esignatures.io into Google Sheets

The support team at esignatures.io sent me the following screenshots as documentation on how to set up the Zap

As you can see in their example all the comma separated text shows up as it’s own Item #

Yet when I set it up myself using a test contract the output looks quite different, with each item being labelled ‘Item 1’

Any ideas as to why this is happening?

Garethw · Accepted Answer

Thanks Troy, as it turns out the esignatures.io Signer Fields Value data was in a line-item format, not a series of texts separated by commas.

Zapier tech support instructed me to utilize the Line-Item to Text Transform instead which solved my issue.

Troy Tessalone · Answer

Hi @GarethwLooks like the input data may be part of a nested array of line items, thus the output you’re seeing.Working with nested arrays in Zaps can be tricky.Try searching the Zapier Community for related topics: https://community.zapier.com/search?q=formatter%20nested%20array

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