I am testing setting up a multi-step Zap using the Formatter split text function to bring signer fields from esignatures.io into Google Sheets
The support team at esignatures.io sent me the following screenshots as documentation on how to set up the Zap
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/5c674fc1-b46a-4342-8d61-777b6ce650e6.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/dd16b2e2-99f2-4279-bdf6-e167ce5d103a.png)
As you can see in their example all the comma separated text shows up as it’s own Item #
Yet when I set it up myself using a test contract the output looks quite different, with each item being labelled ‘Item 1’
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/a6094d50-d82d-4fed-8b92-679998e35bfc.png)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/01703210-a2ba-4cad-b26d-654f9fe09ae7.jpg)
![](https://uploads-us-west-2.insided.com/zapier-ca/attachment/b0fea214-c28c-4efa-b1f9-8a08d0018b1b.jpg)
Any ideas as to why this is happening?