Hi, I’m using a Zap of Trello + Hootsuite so whenever I add a certain label to my card, it creates a scheduled message on hootsuite.
My card includes an image attachment (png or jpg) and for some reason this is the error I receive when I test it:
We had trouble sending your test through. Attachment has an unsupported mime type
What can I do to fix this?
Thanks
+10
Hi
Click into that “Media URL” field and delete the “attach” bit before the mapped URL.
Then it will work :)
Thank you, I did and I chose the variable again.
Still doesn’t go through :(
+10
For some odd reason, there is more than 1 URL bundled into that variable.
Can you add a new step to your zap before Hootsuite.
“Formatter->Text->Split”
The input should be the “Card Cover Scaled URL” field, you need to split on , (comma) and then you want to return the first part.
Then, map the result of that into the “Media URL” field.
+10
Hi
Can you show how the formatter step is setup?
+10
Ok
Change the segment to “As Separate Fields”
Then you’ll want to map the field field as the Media URL
+10
Ok, new approach:
Change that step to “Formatter->Utilities->Pick From List”
Input is the same, and you want to pick the first item.
Hopefully the output is a single URL?
I am getting the same error, but from a URL read in from google sheets. I think the issue is Media URL is a “file data format”, and from what I am reading zapier is adding .txt to the URL address before sending it to hootsuite, and hootsuite doesn’t like it.
Any help is apprecitd.
+10
Sure. Here is the twitter one. I get a similar error when I map facebook links to hootsuite
+12
Hi
For this action in Hootsuite, the only file URLs that are accepted are media URLs. Here, Hootsuite is looking for an image or movie url, and I can see that the url is for a Twitter status, not an image or movie, so it will not be accepted.
I hope that clears things up!
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