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Question

Is there a way for my Zap to decide which Klaviyo email flow it adds the customer to?

  • June 20, 2022
  • 1 reply
  • 28 views

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Hi :)

 

I run an ecommerce store and have an issue with Klaviyo where we send automated emails when an item is shipped (with tracking info).

When a customer selects collection as their shipping option however, they need a different email flow.

Klaviyo doesn’t have a way to separate these two different options into different flows, is it possible to have Zapier make the decision on which flow the customer should start?

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1 reply

Troy Tessalone
Zapier Orchestrator & Solution Partner
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  • Zapier Orchestrator & Solution Partner
  • June 20, 2022

Hi @Bob Le Bob 

Good question.

Filters can be added to Zaps: https://zapier.com/apps/filter/help