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Best answer

Is it possible to obtain the API key used to connect Zapier to Freshdesk?

  • August 13, 2020
  • 3 replies
  • 120 views
T

Is it possible to obtain the API key used to connect Zapier to Freshdesk?

 

I’m looking to find the key within Zapier that was used to link Freshdesk.

Best answer by Liz_Roberts

Hi @t-xper ,

While I’m afraid we can't supply you with any of our own API Keys, you can find the API key within Freshdesk under, "User Profile" drop-down (top right corner of your Freshdesk dashboard) > Profile Settings > Your API Key.

I hope that helps- please let us know!

 

    This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

    3 replies

    jpot
    Forum|alt.badge.img+5
    • jpotZapier Staff
    • Zapier Staff
    • August 13, 2020

    Hey! I’m Justin and I write for the Zapier blog. Let’s see if we can figure this out together.

    From what I know you shouldn’t need an API key to connect Zapier to Freshdesk—you should be able to just log in. Is there some documentation somewhere telling you otherwise? 

      T
      • t-xperBeginner
      • Author
      • Beginner
      • August 14, 2020

      Hi Justin,

      Thanks for the response,

      I already linked Zapier to Freshdesk using an API key, and it’s been working well,

      I wanted to find out if there is a way to find the API key that was used?

      Liz_Roberts
      Forum|alt.badge.img+8
      • Liz_RobertsZapier Staff
      • Zapier Staff
      • Answer
      • August 20, 2020

      Hi @t-xper ,

      While I’m afraid we can't supply you with any of our own API Keys, you can find the API key within Freshdesk under, "User Profile" drop-down (top right corner of your Freshdesk dashboard) > Profile Settings > Your API Key.

      I hope that helps- please let us know!

       

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