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Best answer

Is it possible to obtain the API key used to connect Zapier to Freshdesk?

  • August 13, 2020
  • 3 replies
  • 120 views

Is it possible to obtain the API key used to connect Zapier to Freshdesk?

 

I’m looking to find the key within Zapier that was used to link Freshdesk.

Best answer by Liz_Roberts

Hi @t-xper ,

While I’m afraid we can't supply you with any of our own API Keys, you can find the API key within Freshdesk under, "User Profile" drop-down (top right corner of your Freshdesk dashboard) > Profile Settings > Your API Key.

I hope that helps- please let us know!

 

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3 replies

jpot
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  • Zapier Staff
  • August 13, 2020

Hey! I’m Justin and I write for the Zapier blog. Let’s see if we can figure this out together.

From what I know you shouldn’t need an API key to connect Zapier to Freshdesk—you should be able to just log in. Is there some documentation somewhere telling you otherwise? 


  • Author
  • Beginner
  • August 14, 2020

Hi Justin,

Thanks for the response,

I already linked Zapier to Freshdesk using an API key, and it’s been working well,

I wanted to find out if there is a way to find the API key that was used?


Liz_Roberts
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  • Zapier Staff
  • Answer
  • August 20, 2020

Hi @t-xper ,

While I’m afraid we can't supply you with any of our own API Keys, you can find the API key within Freshdesk under, "User Profile" drop-down (top right corner of your Freshdesk dashboard) > Profile Settings > Your API Key.

I hope that helps- please let us know!