I have a Zapier chatbot on my website. After every chat, the transcript is sent to a Zapier table and then an email notification is sent to me containing the transcript.
It would be very useful to know which page on my website the chat took place and have that data included in the transcript. Is that possible?
+11Hi there
When generating the embed code for the chatbot there should be a Tracked Parameters field where you can set up that sort of tracking. You can learn more about that here: Use query parameters
Hope that helps. If you run into any trouble on that or if there’s anything else I can help with just let me know! 🙂
+5Hello
If you’re embedding a Zapier Interfaces chatbot, you can pass the page URL into the chat as context. Capture window.location.href on your site and send it to the chatbot as a variable or hidden input when the chat loads. That value can then be saved in Zapier Tables and included in your email notification along with the transcript.
Dr. Tanvi Sachar
Monday Certified Partner, Tuesday Wizard
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