There is one main zap we are using, which triggers anytime a ticket is purchased on purple pass. The problem is that the authorization from purple pass times out frequently. I have to remember to check to see if it is still connected and almost always it is not.
I have zap error notifications on “immediately” and “high” priority, but I do not get notified about this. Has anyone else encountered this issue? What was your solution?
+14Hi
Info about Zap app connections: https://help.zapier.com/hc/en-us/articles/8496290788109-Manage-your-app-connections
Check out the Zapier Manager Zap app triggers: https://zapier.com/apps/zapier-manager/integrations#triggers-and-actions
Trigger: Zap Turned OFF
Check your Zap app notification settings:
Thank you for your reply! I already had the error notifications set with high priority. I am trying a new zap using the app trigger suggested and hope that this solves the issue.
+11Hey
Let us know if you still need any help at all! 🙂
I won’t know until I get a notification if it worked, and I haven’t yet. I will have to check intermittently until I know it is working.
+11No worries
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