Best answer

Infinity creating incorrect records for Zapier

  • 27 October 2021
  • 2 replies
  • 22 views

Hi Team,

 

Hoping someone can help me. Have just started using Infinity in place of Google Sheets for a ‘order/sales tracker’ as the Google Sheets was triggering multiple times due to a script I had set up to move the row to another sheet once completed.

 

Infinity seems like it will work well for me but have just tried to set up a simple zap whereby the trigger is an updated item in infinity which then splits some text via a filter and sends a text via messagemedia SMS. The issue I’m having is the data coming through from Infinity has extra text/characters (<p> and /) and therefore the phone number is not being recognised and the order info is wrong.

 

Screenshot below for you, can anyone help me clean this up?

 

 

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Best answer by jayeshkumarbhatia 27 October 2021, 08:55

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Userlevel 5
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Hey @Tegan_Purcell , You can remove HTML tags by using Formatter by Zap app → Action Event Text → Remove HTML Tags

 

https://zapier.com/help/create/format/remove-html-tags-in-zaps

 

 

Awesome, thanks for your help @jayeshkumarbhatia