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Image emails are bounced

  • 5 September 2020
  • 1 reply

Userlevel 1

Good morning, I created an html template as a base to send a repair order, with a google sheets> Gmail zap.
In the header I have 2 small images less than 200 x 200 px. hosted on a server.
When testing Zap, the email is bounced. If I delete the images, the mail arrives correctly, and even if the route is incorrect, it also arrives, showing the image box with the error.
I copied the html code from the Zap and uploaded it to the server and the images look correctly as seen here:

I can't figure out what the problem is, could you give me some help?

Thank you very much already


Best answer by nicksimard 9 September 2020, 01:44

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1 reply

Userlevel 7
Badge +11

Hi @Araya Mobile!

I checked out the HTML code for that page you linked to. It looks like you’re not using the full URL to the hosted images:



If you replace what I highlighted with and that should work. Can you give that a try?