Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hello,

 

I'm using a "Find Contact in HubSpot" integration between Zapier and Hubspot in conjunction with our Gmail app. I'm using the "First Search Property Name" in the Find Contact as "Contact Information: Email."

 

The issue is, with merged accounts, Zapier either won't search past the primary email indicated in Contact Information: Email or HubSpot doesn't format this contact property in a way where Zapier can search secondary emails.

 

I've added in for a "Second Search Property Name" - "Contact Information: Additional email addresses" but it treats the Second Search Property Name as an “AND” operator - and thus if one of them fails, then the Zap fails.

 

What I want to search for is both “Contact Information: Email / Contact Information: Additional email addresses” for one email address and have it pull that contact card.

 

Any help?

Try Paths: https://zapier.com/apps/paths/integrations

Each path would search HubSpot Contacts by a different Property.

OR try separate Zaps that each search for different HubSpot Properties when finding the Contact.

Hi @devinesme ,

Checking back in on this to make sure you’re squared away! I see that Nikki in Support provided the below configuration steps, leveraging Paths as Troy mentioned. Sharing these in an effort to assist other members who may have a similar question:

This set up could look like: 


1. New Lead
2. Lookup Table
3. Find or Contact HubSpot
Path A: If Contact Already Existed (the field from Step 3, Zap Data Was Found = True)

  • 1. Spreadsheet Style Formula to concatenate the value from the lookup table with the course value that already exists from the courses in HubSpot
  • 2. HubSpot Update Contact (with the concatenated value from prior step)

 

Path B: If Contact Did Not Already Exist (the field from Step 3, Zap Data Was Found = False)

  • HubSpot Create Contact
Terms & Conditions