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Question

HubSpot and Ticket Status

  • 17 March 2021
  • 2 replies
  • 128 views
L

Hi,

 

I'm wondering if I can setup a Zap with a trigger for a specific ticket status. I've 5/6 state of my ticket but I'd like to activate a specific trigger only for one state with certain fixed value.

 

Thanks

 

Lorenzo

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @Lorenz78 

Consider adding a Filter step to your Zap after the trigger step.

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
SamB
Rank
Userlevel 7
Badge +11

Hey @Lorenz78,

Welcome to the Community! I just wanted to check whether you saw Troy’s reply here. Did you manage to get this working using a Filter by Zapier step?

Please let us know!

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