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Question

How to write Facebook leads in Microsoft Dynamics 365 CRM Consent Center

  • January 13, 2025
  • 1 reply
  • 18 views

Hello,

 

we’ve to write new leads from Facebook in the Microsoft D365 CRM “Consent center / Contact Point Consents”.

Unfortunately, I cannot find this selection / entity in Zapier.

 

Whether in “Create Contact”, nor “Update Custom Entity”.

 

Is there a way to do this?

 

Thank you and BR,

Stefan

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1 reply

SamB
Community Manager
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  • Community Manager
  • 7396 replies
  • January 14, 2025

Hi ​@s.schwarzfischer and welcome to the Community! 🎉

That’s odd, I’d have thought that it would allow for the consent to be set with either the Create Contact or Update Custom Entity actions.

Can you share some further screenshots showing the fields that are available in Configure section of those Create Contact and Update Custom Entity actions? We don’t have access to your Zaps so that will help to give us a bit more context on what you’re seeing in the Zap. Make sure to blur or remove all personal information (names, emails, addresses etc.) from screenshots before sharing - you can use a tool like Zappy for that.

Thanks, I look forward to hearing from you!