Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi,

 

I am setting up a zap to crtea activecampaign contact when a teamleader contact is created. I need to use some custom fields, but cannot manage to find out how to add those.

I can choose for custom field, but not how to define which one to use.

 

thanks!

Hi @abpolspoel 

 

Have you setup the custom fields you want to use in ActiveCampaign yet?

 

`Aaron

 

 

Hi @abpolspoel 

Are these custom fields from Teamleader (trigger) or ActiveCampaign (action)?

 

You’ll need to map the data point variables between Zap steps using the ‘CUSTOM’ mapping option as indicted here: https://zapier.com/help/create/basics/set-up-your-zap-action#set-up-your-action

 

Here’s a help article about how to create custom fields in ActiveCampaign: https://help.activecampaign.com/hc/en-us/articles/221433307-Custom-contact-field-overview#how-to-create-a-field-group-0-2

Hi,

 

Thnaks for your replies, let me provide with some extra information.

I am setting up zaps to sync contacts between teamleader and activecampaign (both ways, as different teams in our company use different systems as primary application).

I want to map custom fields (have been set-up both in AC and TL), in order to sync information s.a. account manager & to store TL ID in AC (and vice versa).

When mapping the fields in a zap, I have tjhe option for a TL custom field, but it’s generic name and the GUI does not present any option to specifiy which custom field to use.

Any further help is much appreciated!

 

AB

@abpolspoel

FYI: Zapier isn't mean to 2-way syncing: https://zapier.com/help/create/basics/does-zapier-support-two-way-syncing

 

Perhaps you can post screenshots about the generic TL fields you are seeing.

You’d likely have to look in TL to find the internal custom field IDs to determine which field is which.

Terms & Conditions