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Question

How to use formatter so one value of a dropdown menu can be passed over

  • 5 June 2023
  • 1 reply
  • 74 views
Ollie Whitsed-Robbins
Userlevel 1

Hi.

Very new to Zapier. I'm trying to send across customer data from woo commerce to Lead connector. All of the text data is transferring fine. Im having trouble with a single drop-down menu where customers select an option. How do i use formatter so that only the option they select is passed over to lead connector? 

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

1 reply

SamB
Rank
Userlevel 7
Badge +11

Hi @Ollie Whitsed-Robbins, welcome to the Community! 😁

With dropdown menu fields where a value is being passed from a previous field you’ll need to use the custom value option. You can learn more about that here: Add custom values to dropdown menu fields in Zaps. With that, you’ll likely need to supply the ID number for the option itself rather than it’s name.

And in cases like that a Formatter (Utilities > Lookup Table) action will be needed to convert the selected option name that WooCommerce supplies into the relevant option ID number that LeadConnector is expecting to receive. You can find out more about how to add a lookup table to your Zap here: Create lookup tables in Zaps   

Hope that helps to get you pointed in the right direction. If you run into any issues in setting that up at all just let us know. We’re always happy to help further! 

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