Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi there,

I am trying to connect a SPECIFIC order from shopify to Ez texting. I am hoping I can set the trigger event in Zapier to only pull customer information if they order a specific product in my store. I have two product options for purchase and ony want the trigger to go off if one is purchased. 

Any ideas on how I can navigate this issue? The dropdown options for the trigger event only offer “new order” not “order of Product A” for example.

Thanks! 

Try adding a Filter step to the Zap: https://zapier.com/apps/filter/help

Hey @Troy Tessalone thanks so much! This is the message I am getting when I try to connect one of my tags from shopify. 

Do you have any suggestions? 

Thanks!

-Katherine

 

That means the data from the sample record you’re using from the Trigger step would not have passed the Filter step criteria.

Doesn’t mean anything is wrong with the Filter step per se.

You can select a different sample record to use or load more examples.

Check this article for help: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger#select-new-trigger-test-data

Terms & Conditions