Hi
We are looking to create a new Zap with the following scenario.
- Customer talks to Intercom chatbot “I want to raise an issue”, then the conversation would be converted into a new ticket in Zendesk.
- Customer talks to Intercom chatbot “I want to see my ongoing tickets”, then he can see Zendesk ticket status in the Intercom chatbot
Is this something we can do with a Zap?
Thanks!
Best answer by SamB
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