We are looking to create a new Zap with the following scenario.
- Customer talks to Intercom chatbot “I want to raise an issue”, then the conversation would be converted into a new ticket in Zendesk.
- Customer talks to Intercom chatbot “I want to see my ongoing tickets”, then he can see Zendesk ticket status in the Intercom chatbot
Is this something we can do with a Zap?
Best answer by SamBView original