Question

How to trigger a Zap to stop future steps based on certain actions

  • 9 March 2024
  • 3 replies
  • 16 views

When I write up a quote, I use a Zapier integration with my quote service and I send an email and a text to the potential customer.

The customer may or may not hire me on the spot. If they don’t, I have a marketing workflow that runs for several days after the quote is created.

When the customer accepts the quote, I want to stop all future Zapier marketing steps to avoid customer confusion.

Is this possible? If so, how?


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

3 replies

Userlevel 7
Badge +14

Hi @layco 

Which apps are you trying to use in the Zap steps?

  1. Quotient
  2. Trello
  3. ClickSend
Userlevel 7
Badge +14

@layco 

For us to have full context, we would need to see screenshots with how your Zap steps are outlined and configured.

 

In generally, if you are creating your own marketing sequences in Zaps (vs using functionality provided in apps), then it may make more sense to log your data in a database app for us in the Zaps.

Airtable can be used to track and trigger Zaps.

Airtable has Views which are segments of data. (e.g. Date = Today)

The concept would be to create a View for each leg of the marketing campaign, to act as the delay and filter.

As records move into Views based on the View filter conditions, then that would triggers Zaps.