Everything is being captured except for the Name & Phone Number. The Name says no data while the phone number don’t even exist in the Field Map. Please help.
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Hi
For us to have more info, post screenshots with how your Zap steps are outlined and configured in EDIT mode.
Thank you for a prompt reply,
This is the info that we are getting from BizBuySell. It’s not capturing the Contact Name and Contact Phone:
This is our Zap:
You need to do email parsing in order to get the data points from the body of the email.
e.g.
- Zap action: Formatter > Text > Extract Phone Number
- Zap action: Formatter > Text > Extract Email Address
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