Hi @fsg 

Good question.

For us to have more context, please post detailed screenshots with how your Zap steps are configured along with specific data examples.

SO I’ve included two screen shots.  The first is the fields I’ve been able to map so far, the second screenshot shows Zapier Identifying fields that don’t exist in the CSV download from Humanitix.  Also there are some fields (Such as Seat location) that I can’t figure out which of the fields Zapier is identifying how to map.

There are also fields that are kind of nonsensicle, as they appear to be not Attendee data, but Event configuration data.

Here’s the left side of the zap screen.

One more just for completeness

FYI these are the field names in the Humanitix Attendee Data.  Most of these are not appearing (at least with these names) in the Zap configuration.
 

I’d send a list of the Zapier fields its identifying, but its more than 30K characters lol.

@fsg 

We would need to see screenshots with the DATA OUT from the Zap trigger step to help us have context.

Zap trigger: Humanitix - New Order

This will have info about the Order which is comprised of an Event and Attendee.

Here’s an example of the problem I’m having.  In the Humanitix order data, there’s a seat request (what table and seat do they want), when I download the CSV, It has this data in it.

When I look for “seat” in the Zap, here’s what I find:

Here’s an example of what the Humanitix CSV generates in the “seating” field.   I’ve replaced the actual values with {} for privacy.

{Group name} Cabin {Cabin Name} Seat {Bed Number}

@fsg 

Have you tried searching for the expected value to see if there are any matching data points with that value?

e.g. If the value you expect was 55, then search for 55.

Yup, searched on the phrase “cabin”. and instead of it giving me a field with a cabin assignment, it seems to give me a # associated with that cabin name. 

It really feels like instead of mapping attendee data, it’s mapping event data in some fields. 

@fsg 

You may want to try reaching out to Humanitix Support for guidance as they created and own their Zap app integration.

Is there any way I can just tell Zapier to export all data to a new sheet where it exports all fields and headers so I can see what the data looks like?  It seems like I have to select every individual field, and there are hundreds of them.

@fsg

We would need to see screenshots to clarify what you mean by this: “It seems like I have to select every individual field, and there are hundreds of them.”

Humanitix created and owns their Zap app integration, so adjustments to the behavior would need to be implemented by them.