Hi @HowardForster 

After each Delay step, add these Zap steps:

• Action: Delay
• Action: GSheet - Lookup Row
  • Find the GSheet row that triggered the Zap
• Action: Filter
  • Check conditions against the data returned from the previous step
• Action: Outlook - Send Email

not seeing how that checks wether someone has responded to my emails?

@HowardForster

You would need a separate Zap that handles emails and finds/updates the GSheet row to indicate a reply, but be careful to make sure you don’t retrigger the same Zap trigger step.

You’ll want to add a Filter as Zap step 2 to check for the conditions you want for when a row is updated.

The alternative, is to use a proper email campaign/sequence app that would handle that logic for you.

e.g. MailerLite: https://zapier.com/apps/mailerlite/integrations#triggers-and-actions

Hi there @HowardForster 

How are things going on this? Did Troy’s latest reply help to get things solved here or are you still stuck at all?

Keen to ensure everything’s all squared away so please let us know whether you need any further help in this!