Hi all
I am building a workflow which creates tickets in Jira from Slack threads. I would like to include in the ticket the full thread, but the ‘Retrieve Thread Messages’ function includes text as a single block with no differentiation between messages.
If I split the messages by comma using formatter, it will split any message where the user has used a comma, so I am looking for an alternative. Ideally, I would also include the username of the person who sent each message.
Does anyone know how I can do this? I.e.
- Split thread into individual messages other than by comma?
- Include the username of the person who sent each message in the thread?
Thanks in advance!