Question

How to show the kissflow table information in zendesk ticket

  • 30 August 2021
  • 3 replies
  • 17 views

Userlevel 3

Hi,

 

I have integaration for kissflow to zendesk. i am using a sales information table in the kissflow and i want to show that table information in zendesk ticket. I linked the table field with the description area but its showing only one raw information in the ticket. Please advice me what is the best solution to show all field. Thank you

 

 

 


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3 replies

Userlevel 7
Badge +14

Hi @Refeesh 

Please post screenshots about your Zap step configurations to help us review, thanks.

Userlevel 3

@Troy Tessalone Please find the screenshot of the kissflow process, zendesk allocation and the result of ticket

in this kissflow table it is two raws and when it is fetch to zendesk its showing only one raw information. please review

 

Kissflow Table
Zendesk Ticket format in zapier

 

zendesk ticket output. its showing only one line of item

 

Userlevel 7
Badge +14

@Refeesh 

Can you post screenshots of how your Zap steps are configured?

FYI: Most Zap steps work on a per record basis, not a bulk record basis, which may be why you’re only seeing 1 of the records.