Question

How to setup if a user purchases subscription via PayPal, add phone# to SimpleTexting

  • 27 September 2021
  • 2 replies
  • 19 views

Hi there -- I am trying to set up a Zap that will do the following:

  • When a user purchases a subscription from us via PayPal, add their phone number to a contact list in SimpleTexting and remove them from an existing contact list in SimpleTexting.
  • For context about how we see this working:  A user gives us their phone number for SMS but is not yet a customer. They are in a list called ‘Non-Customer’. However, if they do end up purchasing a subscription from us, we would like their contact info deleted from ‘Non-Customer’ list and added to ‘Customer’ list in Simple Texting.

It appears both SimpleTexting and PayPal connections are set up right, but when I run through a test purchase, nothing happens in SimpleTexting.

Zap is set up like so: When customer makes a purchase on PayPal, Add them to Customer list in SimpleTexting and Remove them from Non-Customer list in SimpleTexting.

 

Any help would be appreciated as it is not working.


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2 replies

Userlevel 7
Badge +14

Hi @sciencehelp 

Please post screenshots about how your Zap steps are currently configured, thanks.

Also, if you’ve tested with your Zap ON, then check your Zap Runs history details for the DATA IN/OUT for each Zap step: https://zapier.com/app/history/

Userlevel 6
Badge +6

Hi @sciencehelp , Can you post the screenshot of your Zap?