Question

How to setup a Zap to find and update existing recurring donations in Salesforce via Donorbox?

  • 26 February 2024
  • 3 replies
  • 19 views

I’ve managed to set up one off donations in donorbox pushed by zapier to salesforce. Can anyone help me with setting up the ‘search for a record’ to find exisiting recurring donations, and update them as instructed by a zap


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3 replies

Userlevel 7
Badge +14

Hi @John G 

For us to have more context, post screenshots with how your steps are outlined and configured.

 

Troy, Here’s where i’ve got to, it’s which fields in the ‘Action’ on the right hand side to map against donorbox to find existing recurring donations and then to add the donation or create a new record if none are found Thanks, John

 

Userlevel 7
Badge +14

@John G 

Help article about how to configure Zap action steps:

https://zapier.com/help/create/basics/set-up-your-zap-action

 

Looks like you are trying to search by Postcode.

 

You would need to map a dynamic variable from Step 1 for the Search Value field.