Hey,
One question! I build AI chat bot in with regular zapps and I need to setup actions to start when person from one email thread send the answer on the email second time.
Do you know how I can do this?
Best,
Question
How to Set Up a Condition for When Someone Sends a Second Email in the Same Thread
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+6- Zapier Staff
Hi
Welcome to the Community.
To trigger an action when a person replies to an email for the second time in a thread using Zapier, you can set Gmail as the trigger and use Storage by Zapier to track responses. Once an email is received, increment a counter linked to the thread. Use a filter to check if the counter equals two, and if so, trigger the desired action. This approach ensures the workflow only continues after the second response in the email thread. Optionally, you can reset the counter after the action is triggered.
Let us know if this helps you jump-start your process.
+11- Community Manager
Hi
How did things go with Jammer’s suggestion here? Did Storage by Zapier do the trick?
Let us know whether or not you’re still stuck at all, happy to assist further!
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