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Question

How to send letter via Gmail with details from amoCRM

  • 16 December 2021
  • 11 replies
  • 76 views
C
Userlevel 1

Please help with the solution of such a problem

When you create a new contact in Amocrm (previously registered) and indicate in it the NAME and WORKING E-MAIL, a letter with the following content should be sent to the created mail in Gmail:

Sender: Box registered in the first step

Subject: New contact + (transfer to the subject of the contact's email from AMOcrm), for example: New contact test@test.com

Text of the letter: A new contact has been created. His name: + (transfer the name from AMOcrm), his email: + (transfer the email from AMOcrm)

 

I made a trigger like this

 

  and the action like this

 

 

 

but it doesn't work, what am I doing wrong?

Or should this system work with Google Sheets?

This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

11 replies

mzsadiek
Userlevel 3
Badge +4

Hi @Cross, could you specify what exactly is not working? Do you have a print screen of the error you are getting?

Fun Fact: Both my name (Zubair) and ⁦‪Zapier‬⁩ are written in the same way in Arabic: زبير
C
Userlevel 1

Hi @Cross, could you specify what exactly is not working? Do you have a print screen of the error you are getting?

 

Hi, @mzsadiek 

I need to do integration in AMOcrm - Zapier - Gmail

 

When you create a new contact in Amocrm (previously registered) and indicate in it the NAME and WORKING E-MAIL, a letter with the following content should be sent to the created mail in Gmail:

Sender: Box registered in the first step

Subject: New contact + (transfer to the subject of the contact's email from AMOcrm), for example: New contact test@test.com

Text of the letter: A new contact has been created. His name: + (transfer the name from AMOcrm), his email: + (transfer the email from AMOcrm)

 

But when I did the integration as indicated on the screenshots and create a contact in CRM, I get this result on Gmail

 

contacts and mail are not fixed in the letter

Troy Tessalone
Userlevel 7
Badge +14

Hi @Cross 

Please post screenshots with how your Gmail Zap action step is configured with the variables mapped from the trigger step, thanks.

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

Hi @Cross 

Please post screenshots with how your Gmail Zap action step is configured with the variables mapped from the trigger step, thanks.

Hi, @Troy Tessalone 

 

 

 

 

 

You mean it?

Troy Tessalone
Userlevel 7
Badge +14

@Cross

This should be an email address

 

The dummy data from the Zap trigger is “Contact name” (in gray).

 

Try changing the trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

@Cross

This should be an email address

 

The dummy data from the Zap trigger is “Contact name” (in gray).

 

Try changing the trigger test data: https://zapier.com/help/create/basics/change-the-test-data-in-your-zap-trigger

 

Troy Tessalone
Userlevel 7
Badge +14

@Cross 

The Zap trigger is returning a dummy data record to be used to configure the Zap.

Try turning the Zap ON and testing live.

Then check your Zap Runs history details for the DATA IN/OUT for each step: https://zapier.com/app/history/

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

@Cross

The Zap trigger is returning a dummy data record to be used to configure the Zap.

Try turning the Zap ON and testing live.

Then check your Zap Runs history details for the DATA IN/OUT for each step: https://zapier.com/app/history/

 

No results found ((

Troy Tessalone
Userlevel 7
Badge +14

@Cross 

Zaps only work when turned ON for new data going forward.

Did you perform the event that would trigger the Zap? (amoCRM Create Contact)

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
C
Userlevel 1

@Cross

Zaps only work when turned ON for new data going forward.

Did you perform the event that would trigger the Zap? (amoCRM Create Contact)

 

YEs

 

Troy Tessalone
Userlevel 7
Badge +14

@Cross 

Probably best to open a ticket with Zapier Support for further assistance: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
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