How to send confirmation emails to actual buyers in Thrivecart instead of all customers

Here’s how you can do it:

Steps to Fix This in Zapier:

1. Trigger: ThriveCart - New Purchase

   • Set up the trigger to capture the purchase event in ThriveCart.

2. Check ThriveCart Data Fields

   • When a course is purchased, ThriveCart usually provides multiple email fields:

     • customer.email → Might be the recipient (if it's a gift or multiple buyers)

     • purchaser.email → Usually the actual buyer’s email

   • Use a Zapier "Formatter" step to extract the correct email.

3. Filter by Zapier (Optional)

   • Add a Filter step if needed to ensure that only relevant emails are processed (e.g., ignoring duplicate emails).

4. Send Email via Brevo (Sendinblue)

   • In the "Send Email" action, use the field that holds the actual buyer’s email (likely purchaser.email).

   • Customize the email template as needed.

Hi ​@Sarah89,

Just to clarify Hafiz reply. To automate confirmation emails for Thrivecart purchases using Brevo, ensure the customer's email is dynamically pulled instead of using a static address. Set up a Zap with Thrivecart's "Product Purchase" trigger, then add a Brevo action to "Send Transactional Email." In the "Send to" field, map it to the customer's email from the Thrivecart data. This ensures each buyer receives their confirmation email automatically.

I hope this helps. If you have any other questions or need further assistance, please don't hesitate to ask.