Question

How to schedule Zaps only when a lead comes in during off-hours?

  • 26 February 2024
  • 1 reply
  • 11 views

Hello - I subscribe to an external answering service for new inbound leads. I want to shift my usage of the service to reduce costs by only having the Zap that sends the leads to their callers (it populates a shared Google Sheet that they monitor) for off-business hours, ex. outside of 9-5 M-F and on weekends. We’ll take the leads in-house during business hours.

How do I adjust the zap so that it only triggers during these events (new leads, which come in randomly) during these days/hours? So if a lead comes in Monday morning at 10am, the Zap will not run, but if it comes in Monday @ 8pm or Saturday @ 1pm or Sunday @ 11am, then it will run.


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1 reply

Userlevel 7
Badge +14

Hi @michaeleb 

Related topics to reference for guidance:

https://community.zapier.com/search?q=business%20hours&content_type%5B0%5D=question&content_type%5B1%5D=article&content_type%5B2%5D=discussion&source%5B0%5D=community