Question

How to retrieve log of all failed "Zaps" outside of 60 day data retention

  • 15 March 2024
  • 1 reply
  • 12 views

We’re having an issue in that, since we’re on a free account, we exceeded our maximum 100 “Zaps” during two separate billing periods in the last year. In both instances, they took place outside of the 60 day data retention on our account, so I don’t seem to have access to which “Zaps” failed. Is there any way to retrieve a log that would show me which ones failed because we had hit our limit?


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1 reply

Userlevel 7
Badge +14

Hi @Our Lady of Lourdes 

 

Zap Runs that trigger when you are out of Tasks are HELD for a period of time.

 

Held

A held status indicates that the Zap run is being held for one of a few reasons. Held statuses can be caused by: