I tried doing the intermediate step of “search” and that worked, but because I am on the free plan, I can only have the two steps. Is there another field I can use to identify the record in clicksend to remove and achieve the removal in two steps? TIA - Garry.
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@garryowen
The Zap trigger step would have to provide a data point that includes the ClickSend Contact ID to keep it as a 2 step Zap.
Mailchimp record does not know that though… it seems unique to Clicksend
I am sending through email, name, and phone to clicksend only.
Clicksend assigns its own contact_id when it creates its record which Mailchimp does not know.
Would be fine if I could specify the clicksend record to delete by way of say, the email address which is unique.
@garryowen
The ClickSend API requires a Contact ID to delete a Contact.
Ok… thank you. So - it cannot be accomplished in a two steps, as Mailchimp does not know the contact_id vale in clicksend.
@garryowen
It can be accomplished in 2 steps, IF the Zap trigger step provides a data point that has a value of the ClickSend Contact ID.
e.g. If you passed Mailchimp the ClickSend Contact ID via another automation or manually, then Mailchimp could return the ClickSend Contact ID in a Mailchimp Zap trigger step.
I had a look… clicksend only provides one trigger event which is receipt of an SMS.
So there is no trigger from clicksend, say, for when a new subscriber is added on which I could trigger the sending of the contact_id back to Mailchimp.
Many thanks for your guidance … one followup question…
When a new subscriber is added to Mailchimp, the ZAP works fine, resulting in the record being added to Clicksend.
Clicksend sends a RESPONSE record back to the Mailchimp API to say “success”, but it also includes the contact_id field and value.
Is there any way to have Mailchimp API take that value from the response and update the Mailchimp record with that field and value?
(I have a question in to Mailchimp about that)
Regards,
Garry
@garryowen
Zap action: Mailchimp - Add/Update Subscriber
You can send that ClickSend Contact ID to a Mailchimp MERGE field
Sorry .. I don’t follow…
Does this require a trigger from Clicksend, and the response is the action you mentioned above?
Clicksend only has one trigger available (New Incoming SMS) I believe there would need to be one trigger action such as when a new record is added to clicksend, but there isn't any such available.
Sorry to be painful… I do appreciate your assistance here
@garryowen
If you are using an automation to ClickSend Create Contact, then that will return a ClickSend Contact ID.
You could add another Zap step as described above to send the data back to Mailchimp.
All depends on your data flow for triggers/actions.
Zaps with 3+ steps require a Zapier paid plan to turn ON.
I am using a ZAP which is triggered by the Mailchimp Subscribe to create the record in Clicksend. That all works fine.
I do see that a “success response” is generated by Clicksend which includes the contact_id, but I guess Mailchimp just ignores that.
I see no other way of getting the Contact_id from Clicksend over to Mailchimp.
I see no triggers available on Clicksend (I see only one - when clicksend receives an SMS)
Note: I want to keep all Zapier ZAPs to 2-step. (Free plan)
@garryowen
Zap Steps
Trigger: Mailchimp - New Subsciber
Action: ClickSend - Create Contact
Returns the ClickSend Contact ID
Action: Maichimp - Add/Update Subscriber
Add the ClickSend Contact ID to a custom MERGE field
Note: I want to keep all Zapier ZAPs to 2-step. (Free plan)