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Hi,

I need to post Jira issue comments as Chatter posts in Salesforce.

I’m using Jira Software Cloud.

To do that I created a new zap that triggers when a Jira issue is updated, but I can’t find the comment as a field within the list provided.

Is there a way to capture a new Jira comment to post it as a Chatter post?

 

 

Thank you!

Hi @Rodrigo 

Good question.

Try using the Chatter app: https://zapier.com/apps/chatter/integrations#triggers-and-actions

 

Hey @Rodrigo! Were you able to test out Chatter? Any questions?

Hey there, @Rodrigo! Thanks for reaching out and I’m sorry to hear you’re running into this. 

I did some digging and it looks like comments aren’t an available field for the “Updated Issue” Jira trigger. 😔

This appears to be a known bug that I added you as an impacted user to. This will ensure you’re emailed once a fix is in place - we’ll also be sure to keep the thread updated as well! 

Sorry to not have better news for ya here but appreciate you flagging this here in community!

HI @christina.d - is this this a known bug?

I can’t seem to find a way to sync chatter from a Salesforce case to a Jira bug comments or vice versa. 

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