Skip to main content

Get Support
Have a question? Let's get you an answer!

How Do I...? Troubleshooting Code & Webhooks Developer Zone

Other Help Resources
Wait, there's more! Check out these Community sourced spaces for additional resources.

Zapier Help Center Hire an Expert

Learning Resources
All of our best learning resources can be found here.

Featured Articles Show & Tell Zapier's products AI Hub Zapier Tools Hub

Share your knowledge
Give back to the Community by sharing your automation wins and helping to answer questions.

Share your success See unanswered questions User Groups

Other Learning Resources
Some of our favorite additional ways to upskill your Zapier knowledge.

Zapier Learn Zapier Blog Zapier Webinars

Product Updates
Check out what is new and upcoming with Zapier with our regular product updates.

Product Updates

Early Access Program
Want to join Early Access? Learn more here.

Hi, a configured a zap from elopage to clevereach. So everytime somebody buy something in elopage, the user will automatically added in a list in cleverreach with a tag of the product he purchased. 

When he buys a second product, unforunately the existing tag from product A will overwritten with the tag from product B.

 

Does anyone had kind some similar issue and have some advice for help?

 

Thanks, toddy

Hi @toddy 

Good question.

You would first need to Find the Subscriber, then append existing Tags to the new Tags being added when you Update the Subscriber.

 

@Troy Tessalone thanks for the tip. this makes sense first to search for the customer and then append the existing tags.

 

i tried to configure it, but unfortunately there is no option to get the existing tags of the customer.

my flow currently looks like this:

 

 

do you know how i can append the tags from user?

 

thanks, thorsten

@toddy 

You may have to explore using the CleverReach API: https://rest.cleverreach.com/howto/

App APIs can be used in Zaps via the apps:

You can also try reaching out to CleverReach Support for possible guidance.

Terms & Conditions