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Hello all

i thinks it’s a noob question here. i am having some issues with the configuration of Zap between Facebook Lead Ads to Salesforce.

There are fields already determined in SF that need just to be matched (Energy Sources: Gas, Oil etc..). But instead of taking the response from FB and matching them. Zapier just will overwrite them instead, see attached screenshot. 

Thanks in advance for the help

 

Hi @Soufiane 

Good question.

But instead of taking the response from FB and matching them. Zapier just will overwrite them instead, see attached screenshot. 

Please clarify what you mean by this with a specific example and screenshots, thanks.

 

You can use the ‘Custom’ option to map dynamic variables from previous steps.

 


Hi @Troy Tessalone  

wow thanks for the quick response 😀. Normally i will just take the answer to a question from FB Form and use it as the filler for this energy source filled but that doesn’t work, see attached. Or am i thinking too complicated.

Cheers


@Soufiane 

You may need to add a Formatter > Utilities > Lookup Table step to do the data translation: https://zapier.com/help/create/format/create-lookup-tables-in-zaps

 

You have a dynamic variable mapped that has a value that does not match the standardized list of expected values for the Energy Source field.

 

These are valid values expected for the Energy Source field.