Hello, I’m brand new to Zapier. I’m sure there’s a walkthrough somewhere that tells me how to do this thing, but I don’t know what to call the thing so I’m having a hard time searching for it.
Here’s what I’m trying to do:
Our event management app in Salesforce generates a unique link for each attendee so that when they receive their confirmation email there is a link for them to cancel their reservation if they want. However, this unique attendee link is too long to include in our SMS reminders.
I’ve managed to set up a Zap that creates a new bit.ly URL every time a new Attendee is created in Salesforce. So far so good. How do I then make a Zap that adds the correct Bitly URL to the correct Attendee in Salesforce (on the “Bitly url” field)?
In other words, how do you do a multi-step process in Zapier that is triggered by a unique record in Salesforce, that then does something in another app, then goes back and updates the same specific record that caused the trigger in Salesforce?
I know there’s got to be a way to do it, but I’m having a hard time finding the documentation.
Thank you for any pointers!