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How to identify email thread for Google LSA message leads in Zapier?

  • 29 April 2024
  • 2 replies
  • 18 views

Userlevel 1

Specifically, what im trying to achieve is create a unique modifier for whenever I receive message leads from Google LSA. Everytime I receive one, it creates a message in a slack channel which is the purpose of this zap. What I did not account for is that message leads belong to one email thread and my trigger is based on a keyword. Is there someone who is familiar with the process I am going through? I would like to not have slack create a new message in the channel for the same lead since LSA message leads - thread is how we initially make contact

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Best answer by Troy Tessalone 29 April 2024, 02:41

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Userlevel 7
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Hi @JDDPNJ 

You can use the concept of a lookup table to log data and check for existing data in the Zap logic:

 

Userlevel 1

Hi @JDDPNJ 

You can use the concept of a lookup table to log data and check for existing data in the Zap logic:

 

I see, this was the option i was trying to ignore. I suppose this is the best solution….thank you Troy. Cheers.

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