Question

How to have only one line of item from processing

  • 27 November 2022
  • 2 replies
  • 101 views

Userlevel 1
Badge

Hey, this is how the automation goes.

There are 3 different types of events a customer can book from a shopify store I am working with
1 day event
2 day event
monthly event

I have 3 different automations for all 3 of these.

The problem I am facing is I noticed people add to cart and book more than one of the 3 events mentioned in one order.

So the output of the order will have the details of more than one event in Zapier as line items and the automation is created to handle only a specific event using filters.
 


So what happens is it messes with automation as the input to certain action such as “Format date” with have 2 inputs and this stops the automation


Is there a way I can say to Zapier that if a line item has a particular title, then continue and if not then have different paths for each line items or something?


This post has been closed for comments. Please create a new post if you need help or have a question about this topic.

2 replies

Userlevel 7
Badge +9

Hi @Fahad.S 

Yeah there is, it’s called Loop By Zapier, use this Zapier App within your Zap to route line-items based on its data, then you can use paths alongside it.

https://help.zapier.com/hc/en-us/articles/8496106701453-Loop-your-Zap-actions

Userlevel 7
Badge +12

Hi @Fahad.S!

How are you getting on with this Zap? Line items can be tricky, especially if you need to add something like Paths in your Zap too. Let us know if you need any help with how/when to use Looping and paths :)