I need help. I have a zap to add an email address to my mailing program. The current zap fails if the email address is already on the list. Can I just let this run? The error says I have to put in a filter to branch but that makes the zap not wok in a free account. My charity can’t afford the subscription. What to do?
Question
How to handle duplicate emails in Zap without upgrading to a paid plan?
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+14- Zapier Orchestrator & Solution Partner
Hi
To help us have more context, post screenshots with how your Zap steps are outlined and configured in EDIT mode.
- Beginner
This is simple. If I get a new contact on my website, add the data to Verticial response if the email is not already in VR. If it is, stop.
No matter what I do, I cannot configure it properly so it will only use one step otherwise the charity will have to pay $200/year to do this.
+14- Zapier Orchestrator & Solution Partner
There is a Zap setting for Error Ration Override to “Keep Running If Error Occurs”, but that requires a Zapier paid plan to be turned ON.
Zapier pricing for non-profits: https://zapier.com/non-profits
- Beginner
so there is no way to make this work without a paid plan which we cannot afford? We are a pure 501(c)3 charity
+14- Zapier Orchestrator & Solution Partner
You could explore using a different email app that has Zap app actions that support what you are trying to do in Zaps with only 2 steps.
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