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Question

How to get email notification for new Zapier chatbot conversations?

  • 16 March 2024
  • 3 replies
  • 13 views
A 
Hello! I'm starting to use the Zapier chatbot. I would like every time a lead starts a conversation, I receive an email, is this possible?

3 replies

Troy Tessalone
Userlevel 7
Badge +14

Hi @anaosorio 

Available Zapier Chatbot Zap app triggers: https://zapier.com/apps/zapier-chatbots/integrations#triggers-and-actions

 

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor
A

Hi Troy! 

This solution doesn't work for me. There are only two ways to activate the email trigger, the first is if the lead clicks a button or if they give feedback. the desired trigger is simply the start of a conversation via the chatbot.
Troy Tessalone
Userlevel 7
Badge +14

@anaosorio 

You can try submitting feedback/feature requests via a ticket to Zapier Support to be logged: https://zapier.com/app/get-help

⚡ Troy Tessalone - AutomationAce.com | Premier Certified Zapier Expert | #1 Zapier Community Contributor

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